diamond exchange 9
diamond exchange 9
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This app is available for your device
diamond exchange 9
This app is available for your device
Contact
+91 5508696942
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange 9?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This secure method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection for a strong signal. If you don't receive the One-Time Password (OTP) after clicking 'send', consider reaching out to the app's support team through live chat.
Q3: What should I do if I am not able to log in with my old number?
To access your account, first try logging in with the same active number. If the number has changed, submit your updated KYC details to our customer support via email to complete the account transfer. This process will ensure a smooth account shift.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once updated, you can start playing immediately.
Q1: What is the minimum withdrawal amount in the diamond exchange 9?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than other apps. Withdrawals can only be made from earned gaming revenue, not from bonus collected amounts. Users can access their earned gaming money for withdrawal.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details within this app. This includes saving your Aadhar card information, UPI details, and bank account details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow the process to take between 30 minutes to 3 hours. However, some users may experience payment delays that can extend the waiting time to up to 24 hours. This delayed payment processing is an occasional occurrence within the app's operations.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used in gaming activities and cannot be withdrawn by anyone else. You can withdraw the actual money won from playing games with the bonus, but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is unsuccessful, your funds will be added to your wallet account within 24 hours. If this doesn't happen, you can contact their care centre for assistance.
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